If you are unable to attend the course for any reason please contact us as soon as possible by phone or email. Please confirm your cancellation in writing by email. To cover our administration costs, cancellation will be subject to the following charges which will be deducted before any refund of fees:
- Cancellations for Diploma courses up to 6 weeks before the start of the course will be refunded minus a 30 Euro cancellation fee.
- For cancellations made less than 6 weeks before the start date there will be no refunds or transfers to a future course unless:
- the training is full and your place can be filled from a waiting list or you introduce a new participant
- you are sick or injured and can provide a doctor’s note
In these cases we will refund the fee, minus a 20% admin fee.
We reserve the right to cancel a training or replace a tutor for any reason. We will only do this in exceptional circumstances that mean we are unable to offer the training as advertised, or if there are insufficient numbers booked to make it viable. Should this happen, we will notify you as soon as we have knowledge of the cancellation/change and will refund you the full training fee you have paid us in respect of the training.
In the event of cancellation we will not offer a refund for any transport and/or accommodation costs you may have incurred. Please ensure you take out relevant insurance to protect yourself against this.
We will always consider special circumstances, which may be beyond your control, before implementing these charges. Any case will be considered on an individual basis at the full discretion of Birthlight.